Quandong Green Booster Serum batch B4390705 

Based on recent testing of the Quandong Green Booster Serum (batch number B4390705) Ere Perez have decided to recall it from the market and beauty shelves. Testing of this batch has revealed the formula is microbiologically contaminated and, as such, we advise you to check your batch number, and if you have batch number B4390705 please discontinue use of the serum and dispose of it responsibly.   

You can find your batch number on the bottom of your serum bottle.

 

What does it mean?

If used on damaged skin, or if it comes into contact with the eyes, the product may cause irritation or infection.

We have not received any reports of issues using the Ere Perez Quandong Green Booster Serum (batch number B4390705) on skin, however in the interest of safety, we are taking the voluntary measure of withdrawing this batch from market. 

While it is very rare, on occasion clean and natural cosmetic formulations can be compromised. Ere Perez has a proud 18year history in making clean and natural cosmetics, our customers are at the forefront of all we do, which is why we are withdrawing this batch immediately. We are working hard to resolve this and have notified the relevant regulatory body in Australia.

 

What do you need to do?

Retailers have been advised to discontinue distribution of this batch and return it back to us/dispose of the product responsibly.

Customers with this batch on hand are advised to discontinue use immediately.

  1. If the product was purchased at a retailer, please contact your retailer to discuss disposal/return of the product and arrange a refund.
  2. If you purchased directly from ereperez.com please email us at withdrawal@ereperez.com or call 02 9130 3582. 

We are sorry for the inconvenience and are here to answer your questions.

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