Shipping policy

Ere Perez ships from 3 warehouses; Australia (ships globally apart from UK, USA and Canada), USA (ships to USA and Canada), and UK (ships to UK). We offer standard and express shipping to most countries globally. 

  • National Delivery - standard
    • Shipped to most metropolitan areas the day after the order is processed.
    • However, please allow 5–10 working days for your order to reach you.
  • National delivery - express 
    • Shipped to most metropolitan orders the day the order is processed
    • Please allow 2–5 working days for your order to reach you 
  • International Delivery (all locations outside of Australia except USA, Canada and UK)
    • Shipped worldwide from Australia the day after we receive the order
    • Please allow up to 26 business days for your order to reach you.
    • Shipping costs vary depending on country
    • Customs & duties may be payable depending on location (please check your individual countries rules)

We offer FREE shipping for orders over a certain value depending on the region. So for orders in Australia, we offer free standard shipping on orders that exceed $70 AUD. USA, orders over $50 USD are eligible for free shipping. UK orders over 50 GBP are eligible for free shipping. internationally, we offer free international shipping for orders over $100 USD equivalent in the local currency. 

If you do not receive your order in the expected time, please email us: .

Delivery costs will be stated on the website at the time of order. We use reputable courier companies and Australia Post, USPS and Royal Mail to ship orders and operate a Monday to Friday service for both our National and International Delivery options. A specific time slot cannot be specified with any of our Delivery Options, but your order will not require a signature upon delivery.

Please note that during our seasonal sales and periods of high promotional activity along with circumstances beyond our control such as adverse weather, public holidays, processing may take longer and certain services may be removed.

All orders are security sealed before shipping, so please advise us if your package has arrived in a state that is unsatisfactory due to obvious tampering. In this event, please email us at and our helpful customer service team will assist you.